Contact
Last updated: May 17, 2026
SimpleCronTab is run by SABOPS as an independent project. The fastest way to reach the operator is by email — there is no contact form, no chat widget, and no support queue, because there is no team behind those things.
Response time
Most messages get a reply within three to seven days. Bug reports affecting the humaniser, parser, or the public API tend to be prioritised ahead of feature requests, because a wrong humanisation can cause real production damage if someone trusts it. If a week has passed without a reply, feel free to resend the message — email occasionally goes to spam in both directions.
What to include in a bug report
A useful bug report is much easier to act on than a vague one. If you are reporting a humaniser or scheduler bug, including the items below will usually let the operator reproduce the issue in minutes rather than hours:
- The exact cron expression, copied verbatim (including any leading or trailing whitespace).
- The format you intended — standard 5-field Unix, Quartz, AWS EventBridge, Vercel, GitHub Actions, or one of the others listed in /formats.
- What the page (or API) said, and what you expected it to say.
- If it is a scheduler bug — observed fire times from a real cron daemon, with their timezone, and the next-execution preview times the Service showed instead.
- Your browser and operating system if the issue is UI-only (the visual builder, calendar, timeline, or compare mode).
- A link to the share URL if you can reproduce the issue with one — share links encode the expression and the selected timezone, which is usually all that is needed.
Other reasons to get in touch
- Feature requests. “Could the format converter also support X?” — usually yes, given enough public documentation to implement it correctly.
- Editorial corrections. If a platform guide, cheat sheet entry, or schedule landing page contains a factual error, point it out and the fix usually lands within a day or two.
- Privacy and legal. The Privacy Policy describes how data is handled. Requests under GDPR, UK GDPR, or equivalent legislation are handled at the same address as everything else.
- Press. Quote freely with attribution; no special permission needed.
What this is not
The Service is not a support channel for the platforms it documents. If your scheduled GitHub Action is firing late, your AWS EventBridge rule is silently disabled, or your Kubernetes CronJob is stuck, the operator cannot help — those are vendor support issues. The platform setup guides under /guides point at the right vendor docs for each.